Terms and Conditions

Warranty
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Laminimal warrants all lines of furniture designed and manufactured by Laminimal is manufactured in accordance with high industrial and design standards and is warranted to be free from defects of material and workmanship for a period of {3) three years. Warranty coverage begins on the date the unit is originally purchased.This warranty covers goods under normal use and is in service under conditions for which the merchandise is designed.
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Warranty Limitations
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Laminimal’s limited warranty does not cover defects, damages, or failures caused by the common carrier, user, or other persons, pets, or rodents, or resulting from, without limitation, any of the following: careless handling; modifications of any type, for any reason; incorrect use or any use in a manner inconsistent with the design of the furniture {i.e. standing on a chair, which should only be used for seating); lack of routine proper maintenance; use of abrasive or improper cleaners; or acts of nature, such as lightning, floods, earthquakes, etc. In addition, Laminimal will not be responsible for incidental or consequential damages or losses from any cause including its own negligence, including without limitation loss of time, inconvenience, or commercial loss. This limited warranty does not include labor, transportation, or other costs incurred in the shipment of the original unit, or loss of use damage, including loss of sales, profit, or business advantage of any kind under any circumstances. Furniture is excluded from warranty coverage if any addition, deletion, or modification of any kind whatsoever has been made to the unit.

Laminimal’s liability hereunder shall not exceed the amount paid for the original piece of furniture. Laminimal will replace or repair the piece of furniture at its availability. Warranty coverage is provided in the country that purchase was made.Our obligation during this warranty period is limited to repair or replacement at our option. We offer no warranty on chair upholstery materials, operating components, other than those expressed by the manufacturer of those components.

This warranty becomes null and void on any goods repaired or altered by any person not so authorized by Laminimal or its manufacturers or any merchandise which has been subject to misuse, improper storage, including placing chairs sitting down on tables, negligence, or accident.

We make no other warranties either expressed or implied as to any matter whatsoever, including without limitation, the condition of the merchandise, its merchantability, or its fitness for any user or purpose.
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Warranty Support

For damage and parts support email: info@laminimal.net All claims will be processed by the Customer Service Department. All returns must be authorized in writing. Merchandise authorized for return and subsequent repair or replacement merchandise shall be removed from service, all shipping and installation charges shall be at the expense of the customer. Since furniture is installed and used under a variety of conditions, users are required to make inspections every six months to look for damage or signs of structural fatigue incurred in daily handling, use, or abuse. Inspections must include but are not limited to, the tightening of bolts and fasteners, and the lubrication of mechanisms. Failure to properly maintain Laminimal products will void this warranty.
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Return Policy

Please inspect your purchase immediately upon delivery. If there is a problem with your order, contact our Customer Service team at {201} 345-5550 within three {3}(7) days of receipt. You may also contact us at info@laminimal.net. If you receive a damaged, defective or incorrect item, we will work with you to make things right.

If you wish to return an item, your refund will be reduced by a restocking charge equal to 30% of the purchase price and you will be responsible for outbound and return shipping and delivery charges. Returns must be received in original condition within 30 days.Credit card orders will receive refunds in the form of a credit back to the original account. Check and cash payments will be returned via a refund check.

Please be aware that furniture is susceptible to damage during transit. We take great care to pack shipments so that they will arrive safely, so be sure to retain the original packing materials, original receipt, and all merchandise tags for any item that you wish to return to us. You may have to provide supplementary packing materials if the outer carton has been worn during the original trip out to you. Standard Shipping and White Glove Delivery Service charges are not refundable. We do not accept any returns or exchanges on custom or special order furniture.
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Cancellation Policy

In-stock items normally ship within 24-48 hours after an order has been placed. If you order by credit card, your card will be charged as each item is shipped. We will accept cancellation of your order for items that have not shipped or that are on backorder. Once an item has shipped, cancellation is not possible. Custom and special-order items cannot be canceled.

Orders may not be terminated without Laminimal consent. Cancellation will not be accepted after fabric has been cut or after materials have been placed on order.


Claims

All claims should be emailed to info@laminimal.net. Laminimal take the utmost care in packaging and shipping. Laminimal is not responsible for damage suffered in transit or during storage. The customer must examine merchandise upon receipt and note any obvious damage on the carrier's delivery receipt. Laminimal liability ends when the carrier issues a clear receipt to Laminimal, which is an acknowledgment by the transportation company that the shipment has been received by them in good condition. Do not give the carrier a clear receipt for cartons appearing to be damaged. If the customer finds the contents are damaged upon opening, unpacking should be stopped immediately and an inspector of the transportation company called to examine the shipment and indicate on the delivery receipt the exact condition of the contents. Any concealed damage must be reported to Laminimal in writing, within 24 hours of receipt. All packaging materials are required to be kept for inspection. Failure to make such claims shall constitute full acceptance of the merchandise.